Legal
Privacy Policy
looboo.ai
Effective Date: April 19, 2026
Your privacy is important to us. This Privacy Policy explains how Almware Ltd., a company registered in Cyprus (together with its affiliates, "looboo.ai", "we", "us", or "our"), collects, uses, and protects your personal data when you use our website https://looboo.ai and related services (the "Service").
By using the Service, you acknowledge this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- Account information: name, email address, password
- User content: photos, images, style preferences, prompts, and other inputs
- Communications: support requests, feedback
1.2 Information Collected Automatically
- Technical data: IP address, device type, browser, OS
- Usage data: interactions, session duration, features used
- Cookies and similar technologies
- Metadata related to generated content
1.3 Information from Third Parties
- Authentication providers (e.g., Google, Apple)
- Analytics providers, if enabled with your consent
2. How We Use Your Information
We use your data to:
- Provide and operate the Service (including AI-powered image generation and virtual try-on)
- Create and manage your account
- Process payments and subscriptions
- Personalize your experience
- Improve and analyze the Service
- Communicate with you (support and service updates)
- Ensure security and prevent fraud
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
We process your data under:
- Contract performance
- Legitimate interests (service improvement, security)
- Your consent (e.g., cookies, marketing)
- Legal obligations
4. Sharing of Information
We do not sell your personal data.
4.1 AI Service Providers
To provide core features, we use third-party AI providers, including xAI and similar services.
When you use AI features, we may share:
- Text prompts
- Uploaded images
- Technical data required for processing
We rely on contractual safeguards with these providers to ensure:
- Data is used only to process your request
- Data is not used to train third-party models
- Data is retained only for a limited time
4.2 Other Service Providers
We may share data with:
- Hosting providers (e.g., Hetzner, EU-based servers)
- Payment processors such as Stripe (we do not store full payment details)
- Analytics providers (e.g., Google Analytics)
- Email and support tools
4.3 Legal Requirements
We may disclose data if required by law or to protect rights and security.
5. Data Storage and Retention
- Data is stored on servers located in the European Union (Germany)
- We retain data only as long as necessary:
- Account data: while your account is active
- Uploaded content: until deletion or account removal
- Logs and analytics: limited retention periods
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct or delete your data
- Restrict or object to processing
- Withdraw consent
- Data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, contact: support@looboo.ai
7. Children's Privacy
The Service is intended for users aged 18 and older. We do not knowingly collect data from children under 18.
8. International Transfers
Your data may be transferred outside your country. We use safeguards such as Standard Contractual Clauses where required.
9. Cookies and Analytics
We use cookies and similar technologies in two categories:
- Strictly Necessary cookies, which are required for core site functionality, security, session handling, and saving your cookie choice
- Analytics cookies, which may be used to understand usage and improve the Service
Strictly Necessary cookies do not require opt-in where they are essential to provide the Service you request. Analytics cookies are non-essential and are not enabled unless you explicitly opt in.
We store your cookie choice for up to 12 months. You can review or change your selection at any time through the Cookie settings link in the footer or by using browser controls where available.
If we enable a specific analytics provider or third-party cookie in the future, we may update this Privacy Policy to identify that provider and describe the relevant retention period and third-party access.
10. Security
We implement appropriate technical and organizational measures to protect your data, including encryption and access controls.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes.
12. Contact Information
Data Controller:
Almware Ltd.
Evripidou, 12A, Agia Zoni 3031
Limassol, Cyprus
Email: support@looboo.ai